Avantga Remote Support
On the phone with us? Download the helper below and read us the ID and password it shows. We'll connect securely and fix the problem.
If Windows shows a warning ("Windows protected your PC"), click More info, then Run anyway. It's our support tool — it's safe, and you only run it while we're on the phone.
1
Download & open the file above. If a warning appears, click More info → Run anyway.
2
Read us the ID & password. The window shows a 9-digit ID and a one-time Password — read both to us on the phone.
3
We connect. You'll see everything we do, and you can end the session any time by closing the window.
🔒 Your privacy: we only connect while we're on the phone together, you watch the whole time, and nothing keeps running after we're done. You're always in control.
Prefer not to download anything? Ask us about Windows Quick Assist — it's already built into Windows.